Payment & Returns

Payment & Returns

Payment can be fulfilled by the options displayed.

Credit/Debit cards, Net Banking are the options available.

If at all you are not satisfied with your purchase, you can return your Order for a full refund of paid price. All you need to do is drop an email at info@mirrorpublishing.org within a period of 7 days, from the date of order. However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition without any damage to the good. Refund/ replacement for goods/ merchandise is subject to inspection and checking.. Damages due to neglect, improper usage or application will not be covered under our Returns Policy.

Please note that the shipping charge would not be included in the refund value of your order as these are non-refundable charges. You can also buy any product in exchange to your previous order. If you wish to cancel your order, get in touch with info@mirrorpublishing.org as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount.

If you have placed an order using your debit card/credit card/Net Banking but the order was not successful and the money was debited to your account then please note the following.

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:
Net Banking 2-4 business days
Debit Card 5-7 business days
Credit Card 7-21 business days

Beyond the 7 days

Clients can contact info@mirrorpublishing.org and we shall try our best to help in the service needs.

Delivery & Shipping

We will arrange for shipment of the products to you "within 7 to 10 days". Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you.

Disclaimer

PLEASE NOTE THAT ALL IMAGES ARE FOR ILLUSTRATIVE PURPOSE ONLY.ACTUAL PRODUCT MAY VARY FROM THE IMAGE/PICTURE DISPLAYED. ALL IMAGES & LOGOS USED IN THIS WEBSITE ARE COPYRIGHTED BY THEIR RESPECTIVE OWNERS. WE HAVE TRIED TO PUT IN THE BEST DESCRIPTION AND DETAILS ABOUT THE PRODUCTS.HOWEVER,IN CASE OF VARIATIONS WE ARE NOT RESPONSIBLE FOR ANY CHANGES THAT ARE MADE BY OUR PRINCIPAL COMPANIES.